Frequently Asked Questions
To create an account, click the Register link in the header and fill in your details. You can register via OTP or with a password depending on the form options.
Use the login form and click "Forgot password" to request a reset link or follow the OTP login flow if enabled.
Affiliates have a separate login at /affiliate/login. Once logged in they can access the affiliate dashboard to manage bookings and view commission reports.
Add items to cart, proceed to checkout, choose delivery or pickup, then complete payment. You can create an account during checkout to save details for future orders.
We accept Cash on Delivery (COD), bank transfers (online transfers), and supported online payment gateways configured in site settings.
Choose the bank transfer payment option at checkout. You will receive bank details and instructions. Once payment is confirmed, your order status will be updated.
Yes, we offer local delivery to supported addresses. During checkout select Delivery and enter your address to see available shipping options and rates.
Yes — use the booking flow if available for certain products to reserve items in advance for pickup or delivery at a later date.
Returns and exchanges are accepted within the timeframe specified in our Returns Policy. Contact customer support or use the Returns section in your account for instructions.
Use the Contact Us form (link in the footer) or email support@schoolmart.example. For urgent inquiries use the phone number listed on the site.